Cookie Policy
Last Updated: October 15, 2024
1. What Are Cookies
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They allow our website to recognize your device and remember information about your visit, such as your preferred language and other settings. Cookies help make your browsing experience more efficient and personalized.
Similar technologies include web beacons, pixels, and local storage, which serve similar functions to cookies. When we refer to "cookies" in this policy, we include these related technologies unless otherwise specified.
2. Types of Cookies We Use
We use different types of cookies on our website, each serving specific purposes:
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:
- Security and authentication
- Network management and accessibility features
- Load balancing to ensure website performance
- Cookie consent preferences
Functionality Cookies
These cookies enhance your experience by remembering your preferences and choices:
- Language and region preferences
- Form data to prevent re-entry of information
- User interface customizations
- Accessibility settings and preferences
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website:
- Pages visited and time spent on each page
- Traffic sources and user journeys
- Popular content and service interest patterns
- Website performance and error tracking
Marketing Cookies
These cookies help us deliver relevant advertising and measure campaign effectiveness:
- Tracking visits across websites to build advertising profiles
- Measuring the effectiveness of our marketing campaigns
- Personalizing content and advertisements
- Retargeting visitors who have shown interest in our services
3. How We Use Cookies
Golden Carpet Cleaners & Janitorial uses cookies for several legitimate business purposes:
- Website Functionality: To ensure our website operates correctly and provides essential features
- User Experience: To remember your preferences and provide a personalized browsing experience
- Service Improvement: To analyze website usage patterns and improve our services and content
- Communication: To track form submissions and service inquiries for follow-up purposes
- Marketing Optimization: To measure the effectiveness of our marketing efforts and provide relevant information
- Security: To protect against fraudulent activity and ensure secure transactions
4. Managing Cookies
You have control over how cookies are used on our website:
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies for the full website experience
- Decline optional cookies while keeping essential ones
- Access detailed information about our cookie practices
Browser Settings
You can manage cookies through your web browser settings:
- Block Cookies: Prevent all cookies from being stored
- Delete Cookies: Remove existing cookies from your device
- Notification Settings: Receive alerts when cookies are being set
- Selective Blocking: Block cookies from specific websites
Note: Disabling essential cookies may affect website functionality and your ability to access certain features or services.
5. Third-Party Cookies
Our website may include cookies from trusted third-party service providers:
- Google Analytics: For website traffic analysis and user behavior insights
- Social Media Platforms: For social sharing functionality and engagement tracking
- Payment Processors: For secure payment processing and fraud prevention
- Customer Service Tools: For live chat functionality and customer support
These third parties have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they use your information.
6. Cookie Retention
Different types of cookies are stored for varying lengths of time:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a specified period, typically 30 days to 2 years
- Essential Cookies: May persist longer to maintain core functionality
- Marketing Cookies: Usually expire within 13 months to comply with privacy regulations
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Provide notice of material changes through our website or direct communication
- Request renewed consent where required by applicable law
8. Your Privacy Rights
Depending on your location, you may have additional rights regarding cookies and personal data:
- Right to withdraw consent for non-essential cookies
- Right to access information collected through cookies
- Right to request deletion of cookie-related data
- Right to object to processing for marketing purposes
For more information about your privacy rights, please review our Privacy Policy.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
We are committed to transparency in our cookie practices and will respond to your inquiries promptly.